Attorney General Coleman is committed to protecting senior citizens from scams, abuse and exploitation, and he believes every senior should be able to age with dignity, and that it is our job to protect them. Allegations of abuse will be investigated, and abusers will be prosecuted.
Shielding Seniors from Scams
Scam Alerts allow Kentuckians to receive an email alert once a new or trending scam is verified in Kentucky. More than 17,000 Kentuckians are signed up for the Consumer Alerts program, which allows the office to send out an alert when new and trending scams are reported in Kentucky. Sign up for Consumer Alerts, here. enroll online and select email alert.
The Office of Senior Protection is also working with more than 170 Scam Alerts partner organizations to reach seniors throughout the Commonwealth. The Office also launched the
Interfaith Travel Series Scam Alerts, which allows the Attorney General's team to work with the AARP of Kentucky to partner with area faith-based communities and churches and work with senior Kentuckians one-on-one through their local senior ministries to help prevent them from falling victim to scams.
Providing Advocacy and Outreach
The Office of Senior Protection has reached have reached nearly 22,000 senior Kentuckians, agencies and families with information and resources to prevent fraud and abuse. We have visited more than 232 locations in 47 counties, including senior centers, nursing homes, the Kentucky State Fair, cooperative extension offices and churches.
The Office of Senior Protection hosts an annual Senior Summit and recognizes World Elder Abuse Awareness Day each year. World Elder Abuse Awareness Day on June 15 of each year allows the office to introduce new collaborative partners as well as hear personal stories from victim's families and advocates. The Office of Medicaid Fraud and Abuse also provides education and outreach to communities to help empower individuals to identify and prevent abuse and neglect. To learn more about upcoming events and trainings visit the
Office of Senior Protection and Mediation webpage.
Helping Seniors and Kentucky Families Recover Lost Money
The Office of the Attorney General helps all citizens – especially our seniors – who experience a problem with a business regarding its goods or services. Mediation Services receives
written complaints from anyone regarding a business and works to bring them and the business together to a mutual resolution. The office also notifies and refers consumers to local law enforcement officials and other agencies nationwide when appropriate. Financial loss due to scam solicitations is typically difficult to recover; however, staff have been successful in overcoming these obstacles.
Working to Protect Seniors from Abuse and Fraud
Attorney General Coleman is committed to making sure every patient in a nursing home, Medicaid facility or personal care home is treated with dignity and respect and
free from patient abuse, neglect or exploitation. Instances of abuse will be investigated, and when appropriate, prosecuted. Another important goal of the Attorney General's Office is to ensure the financial integrity of the Kentucky Medical Assistance Program through the investigation and prosecution of health care providers who fraudulently bill or abuse the Medicaid system. The office's
Medicaid Fraud Prevention Unit is committed to prosecuting Medicaid fraud and returning funds to the state and federal Medicaid program, Medicare, Tricare, commercial payers and other entities.