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The attorney general’s office seeks justice for seniors who have been physically abused. As part of this mission, we operate the Elder Abuse & Neglect Hotline. Upon taking office, General Beshear transformed this hotline from a weekday/business hours hotline to a true 24/7 hotline, 1-877-ABUSE TIP. When someone is in trouble, he or she can reach us night or day. After making this commitment, call volume increased nearly 60 percent, allowing us to help more people in need.

Below are some signs to look for to identify neglect, physical, sexual and financial abuse.

What are some signs of physical abuse?

  • Frequent unexplained injuries or complaints of pain without obvious injury
  • Burns or bruises suggesting the use of instruments, cigarettes, etc.
  • Passive, withdrawn and emotionless behavior
  • Lack of reaction to pain
  • Injuries that appear after the person has not been seen for several days
  • Patient complains of physical abuse

What are some signs of sexual abuse?

  • Injury to the genital area
  • Difficulty in sitting or walking
  • Fear of being alone with caretakers
  • Patient reports a sexual assault

What are some signs of neglect?

  • Obvious malnutrition
  • Lack of personal cleanliness
  • Habitually dressed in torn or dirty clothes
  • Obvious fatigue and listlessness
  • Begs for food or water
  • In need of medical or dental care
  • Left unattended for long periods
  • Bed sores

What are some signs of financial abuse?

  • Mismanagement of personal funds
  • Lost, stolen or destroyed property
For reporting abuse, regardless of whether facility is Medicaid funded, or for protective services, guardianship and counseling contact the Cabinet for Health and Family Services Adult Protection Branch at 1-800-752-6200 or 1-877-597-2331. ​

Reporting Patient Abuse and Neglect

Report instances of abuse to the Attorney General's toll-free Patient Abuse Tip Line at 1-877-ABUSE TIP (1-877-228-7384).

Additionally, for reporting abuse, regardless of whether facility is Medicaid funded, or for protective services, guardianship and counseling contact the Cabinet for Health and Family Services Adult Protection Branch at 1-800-752-6200 or 1-877-597-2331. 

​Resources

Download a copy of the Patient Abuse, Neglect and Exploitation brochure from the Office of Medicaid Fraud and Abuse.


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