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Office of Consumer Protection

​​​​​​​​​​​​​​The Kentucky Consumer Protection Act protects Kentucky from "unfair, false, misleading or deceptive acts or practice in trade or commerce." The Attorney General's Office of Consumer Protection enforces the Act by bringing lawsuits in the public interest to obtain consumer redress and civil penalties in a range of matters including but not limited to automobile sales, telemarketing sales including the Do-Not- Call list, business opportunities, charitable solicitations, debt collection, truth in lending, privacy, recreation and retirement land sales, internet sales, pharmaceutical drugs and for-profit schools. The Office of Consumer Protection also serves as a clearinghouse for consumer complaints and helps resolve individual citizens' complaints involving consumer transactions. The Office also conducts educational programs to teach consumers, seniors and schoolchildren about their consumer rights, how to avoid being victimized by scam artists and how to be better consumers.

Consumers' Advisory Council

The Consumers' Advisory Council acts as an advisory to consumers on consumer affairs in Kentucky. The attorney general is an ex-officio member of the council and serves as chair. The council has 16 members who are appointed by the governor. For additional information on the council, or to apply to the Governor's Office of Boards and Commission to become a member please visit,

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Kentucky Secretary of State: Business Services

Benjamin LongBenjamin Long heads the Office of Consumer Protection. Long previously served as Executive Director of the Office of Civil & Environmental Law. Prior to joining the Office of the Attorney General, Long worked as a Staff Attorney at the Energy & Environment Cabinet. He also spent two years as an Equal Justice Works AmeriCorps Legal Fellow stationed at the Appalachian Research & Defense Fund, where he devoted 100 percent of his practice to consumer protection work. Long obtained his undergraduate degree from Transylvania University and his law degree from the University of Kentucky College of Law, where he was a Bert Combs Scholar. After completing his legal studies, he served as a law clerk to Hon. David L. Bunning in the United States District Court, Eastern District of Kentucky, at Covington. ​