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Men and women serving our country in the military or as reservists on active duty and their families have important rights under the Servicemembers Civil Relief Act (SCRA) and the Uniformed Services Employment and Reemployment Rights Act (USERRA). These federal laws protect service members from potential financial hardships they or their families may face while they are serving our country and upon their return from active duty.

Servicemembers who believe their rights under the SCRA may have been violated should contact a Judge Advocate or their unit's Legal Assistance Officer. Additional information or assistance about reemployment issues can be obtained by contacting the Veterans' Employment and Training Service (VETS) of the Department of Labor at (202) 219-9110 or online at the US Department of Labor website.

VETS investigates complaints and attempts to resolve them. VETS may subpoena documents, interview witnesses in efforts to resolve complaints. If a complaint is not resolved by VETS, it may be submitted to the United States Attorney General who may file a court action on the complainant’s behalf. Individuals may also file a private court action if they prefer not to file a complaint with VETS or the United States Attorney General refuses to take action on their complaint.

How can the Kentucky Office of the Attorney General help?

If you are having problems with your home mortgage, credit card, landlord or another consumer-related matter, the Office of the Attorney General may be able to help you resolve the dispute. For more information or to file a complaint, you may contact the Attorney General:

Office of Kentucky Attorney General
1024 Capital Center Drive
Frankfort, KY 40601
Phone: (502) 696-5389
Toll Free: (888) 432-9257 *option 3

Resources

Consumer Protection Guide for Military Service Members (PDF)

Judge's Guide to the Servicemembers' Civil Relief Act (PDF)
 

Federal Links

Frequently Asked Questions for Reservists Being Called to Active Duty

U.S. Department of Labor VETS USERRA Web Site​​​​​​​​​​​

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