The Kentucky Consumer Protection Act protects Kentucky from "unfair, false, misleading or deceptive acts or practice in trade or commerce." The Attorney General's Office of Consumer Protection enforces the Act by bringing lawsuits in the public interest to obtain consumer redress and civil penalties in a range of matters including but not limited to automobile sales, telemarketing sales including the Do-Not- Call list, business opportunities, charitable solicitations, debt collection, truth in lending, privacy, recreation and retirement land sales, internet sales, pharmaceutical drugs and for-profit schools. The Office of Consumer Protection also serves as a clearinghouse for consumer complaints and helps resolve individual citizens' complaints involving consumer transactions. The Office also conducts educational programs to teach consumers, seniors and schoolchildren about their consumer rights, how to avoid being victimized by scam artists and how to be better consumers.
Consumers' Advisory Council
The Consumers' Advisory Council acts as an advisory to consumers on consumer affairs in Kentucky. The attorney general is an ex-officio member of the council and serves as chair. The council has 16 members who are appointed by the governor. For additional information on the council, or to apply to the Governor's Office of Boards and Commission to become a member please visit,
The Federal Trade Commission has two new videos with information on how to avoid job scams and how to file a complaint with the FTC.
Unresolved complaints sent to DISH Network or the Office of the Attorney General since January 1, 2004 are eligible for restitution as part of a nearly $6 million national settlement with the satellite TV provider. Questions or complaints regarding the refund process can be addressed to:DISH Network,L.L.C.
Dispute Resolution Team
P.O. Box 9040
Littleton, CO 80120
Kentucky Secretary of State: Business Services