Attorney General Jack Conway

Consumer Protection

Telemarketing Business Complaints Forms Debt Adjusters

Alert

Debt Adjusters

New debt adjuster regulations and forms go into effect November 5, 2010. | Press release | Debt Adjusters page

Important information for students of Decker College, Inc.

The Office of the Attorney General has reached a settlement with the bankruptcy trustee for Decker College, Inc.

Click here for details on the settlement and Agreed Order.

Guardian International Travel (GIT)

The Office of the Attorney General is currently taking complaints regarding the business practices of the following companies:

  • Guardian International Travel (GIT)
  • GIT in ASIA
  • Multiple One Group
  • Z Power Pac

Please send an email to GITcomplaints@ag.ky.gov, attachments can also be sent with your complaint.

Recent Enforcement Actions

Featured links

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The Federal Trade Commission has two new videos with information on how to avoid job scams and how to file a complaint with the FTC.

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National Association of Attorneys General announces 2008 National Top 10 Consumer Complaints List

Compliants against credit cards and predatory lending/mortgages entered the list in 2008:

  1. Debt Collection
  2. Auto Sales
  3. Home Repair/Construction
  4. Credit Cards (tie)
  5. Internet Goods and Services (tie)
  6. Predatory Lending/Mortgages
  7. Telemarketing/Do-Not-Call
  8. Auto Repair
  9. Auto Warranties (tie)
  10. Telecom/Slamming/Cramming (tie)
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Unresolved complaints sent to DISH Network or the Office of the Attorney General since January 1, 2004 are eligible for restitution as part of a nearly $6 million national settlement with the satellite TV provider. Questions or complaints regarding the refund process can be addressed to:

DISH Network,L.L.C.
Dispute Resolution Team
P.O. Box 9040
Littleton, CO 80120

Or email CEO@dishnetwork.com

More information

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"Buyer Beware: Avoiding Financial Scams," a 7-part series created by the KY Department of Financial Institutions to educate consumers on spotting and avoiding consumer and investment fraud