After a long, unseasonably cold winter, spring has finally arrived in the Bluegrass State. And as many Kentuckians look forward to enjoying the new season’s sunshine and warmer temperatures, bogus home-improvement contractors will also be looking to take advantage of unsuspecting consumers during the spring and summer months.
Protecting Kentuckians from home-improvement scams is the focus of my latest column. In recent years, home repair and construction complaints have ranked as high as third on the Top 10 Consumer Complaints List released annually by the National Association of Attorneys General (NAAG). Many of these scammers will hit an area, take the money, and run. They typically travel from out of town and visit neighborhoods, offering unsolicited bids to susceptible residents and making high-pressure sales pitches that sound too good to be true.
Be sure to check out my column here to learn ways you can avoid becoming a victim of a home-improvement scam. As always, I urge consumers to report any incidents of possible fraud or shoddy construction work and repair using my Office of Consumer Protection Hotline at 1-888-432-9257. You may also file a consumer protection complaint with my office using our online form.
I hope you’ll also take a moment to read about the latest updates from the Office of the Attorney General in our monthly newsletter, Kentucky General News. In it, you can learn about our efforts to assist students impacted by the closure of Mid-Continent University, my office’s investigation involving former Northern Kentucky University (NKU) Athletic Director Scott Eaton, and my recent visit to Goldsmith Elementary School in Louisville. Kentucky General News is available here.
Finally, I had the opportunity last week to sit down with WLKY’s Steve Burgin to discuss the resurgence of heroin in Kentucky and what my office is doing to help combat the problem. You can watch Steve’s special report, "The Changing Face of Heroin," on WLKY.com.