Multi-State Agreement
with State Farm will Result in $40 Million to Consumers
FRANKFORT, KY (Monday, January 10,
2005) – Attorney General Greg Stumbo announced
today that Kentucky and 48 other states plus the District
of Columbia have reached an innovative agreement with State
Farm Mutual Insurance Company which will result in $40 million
in compensation to thousands of car, SUV, and truck owners
nationwide.
Stumbo said that after titling research is
complete an estimated 30,000 consumers nationwide may be eligible
for payments ranging from about $400 up to over $10,000, depending
primarily on the current average value of their vehicle, and
the number of consumers who participate in the compensation
program. The states believe most payments are likely to range
from $800 to $1850.
Attorney General Stumbo said the agreement
resulted after State Farm approached the states and indicated
that, after an internal review, in a small percentage of cases
it was unable to confirm that it had properly titled vehicles
it had taken ownership of from policyholders due to damage
or theft.
In Kentucky, a branded title is required if
a vehicle has been wrecked, destroyed or damaged such that
repairs costing more than 75% of its retail book value are
required, or for water-damaged or vehicles purchased from
out of state with branded titles. Most states have similar
requirements depending on factors such as vehicle age and
extent of damage. Insurance companies taking ownership in
such situations must obtain “branded titles,”
indicating the vehicles are “salvage,” “damaged,”
or similarly-named titles. State Farm’s records showed
that it had properly titled approximately 2.4 million vehicles
in recent years nationwide that may have required a “branded
title,” but that it could not confirm whether a much
smaller number may not have been properly titled. Payment
will go to the current owners of vehicles that may require
branded titles.
Stumbo said the settlement was a good deal
for affected consumers in Kentucky, many of whom may not even
know that their cars were previously wrecked. “The company
approached the attorneys general to address this issue in
a proactive manner,” Stumbo said. “We encourage
other companies to review their business practices, take responsibility
for lapses, and make things right for consumers.”
In addition to the $40 million for consumers,
State Farm also will pay the expense for the major project
of identifying the vehicles, tracing the current owners, contacting
owners, taking claims from owners, and making compensation
payments. In the “Assurance of Voluntary Compliance,”
or agreement with the states, State Farm also makes assurances
about how it presently conducts its practices, as well as
in the future.
Stumbo said that consumers who complete a
claim form and are approved will receive a compensation payment
from State Farm later this year or early 2006. Under the agreement,
State Farm will work with state departments of motor vehicles
in the coming months to determine in each state the specific
vehicles which require a branded title. By law, these vehicles
are required to have branded titles. Kentucky owners of such
vehicles will receive a letter from the Attorney General with
a claim form to complete and return to an independent Claims
Administrator company already approved by the States to administer
the notification and compensation program. State Farm is required
to cover the costs and assist in acquiring new title. Each
affected consumer will have the opportunity to decide to file
a claim or to take other legal action. After all claims are
in, the amount each consumer will receive will be finalized
and checks mailed.
The final amounts received by consumers will
depend on the current value of their vehicle and how many
consumers elect to participate in the payment program. Payments
will be made to the owners of currently-registered vehicles
and will be based on the current average retail value of the
vehicle. For example, owners of vehicles worth between $1,000
and $2,000 will receive $600; owners of vehicles worth between
$5,000 and $6000 will receive $1400; owners of vehicles worth
between $10,000 and $11,000 will receive $3000
Attorney General Stumbo said it is expected
that current owners of eligible vehicles will be contacted
by Fall 2005, after the identification process is completed.
State Farm also is making a payment of a total
of $1 million to all the state participants, 15,000 of which
will be distributed to Kentucky, for consumer education, future
consumer litigation, public protection, local consumer aid
funds, and attorney fees and costs.
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