Attorney
General Stumbo Sues Motor Scooter Company
Under Kentucky's Consumer Protection Act
FRANKFORT,
KY (February 1, 2005) - Attorney General Greg Stumbo
announced today that William Davis was sued on January 31,
2005 in a consumer protection lawsuit in connection with an
online retail goods company he operated. Mr. Davis, doing
business as Bargain Mail Order (BMO), sold motor scooters
and other merchandise.
The Complaint alleges that the company failed to deliver merchandise to some customers, advertised a 30 day warranty which the company refused to honor and failed to repair merchandise or refund money when appropriate. Each of the counts alleged in the suit are asserted to be violations of Kentucky’s Consumer Protection Act. The Attorney General seeks restitution on behalf of consumers, civil penalties of $2,000 per violation and injunctive relief to prohibit the pattern and practice of activities the Attorney General has alleged to be in violation of the Act.
“The defendants operate an online website that primarily sells motor scooters,” Stumbo said. “The website advertises a 30 day guarantee on products sold, stating that the company ‘will stand behind its products 100%.’ In truth, the defendants refuse to honor the warranty and have misled and deceived consumers as a result.”
Consumers from several states have also filed complaints against BMO seeking the repair of purchased merchandise and refunds. The defendants have refused to satisfy the complaints of these consumers. Consequently, given the deceptive practices employed by this company in trade and commerce, the Attorney General felt compelled to act in the public interest. “When more than 100 consumer complaints go unresolved by a business, there is a strong implication that the problems go beyond a mere lack of customer service, but may be sign of unfair business practices that violate the law,” Stumbo added.
Bargain Mail Order is operated from a location at 3266 Ruckriegel Parkway in Louisville, Kentucky.
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